FAQ
Frequently Asked Questions
Yes. We use bank-level 256-bit SSL encryption, two-factor authentication (2FA), and your funds are held in segregated accounts with Tier-1 regulated banks.
Most transfers arrive in 1–4 hours. Transfers to some countries (e.g., USA, UK, EU) are instant or same-day. You’ll always see the exact delivery time before confirming.
No hidden fees. You’ll see the exact amount the recipient gets and our transparent fee upfront before you send.
After registration, upload a government-issued ID and proof of address. Verification usually takes 5–30 minutes.
Yes! Our iOS and Android apps give you full access to banking, transfers, cards, and support on the go.
Click “Forgot Password” on the login page, enter your registered email or phone number, and follow the reset instructions.
Still have questions?
Contact Support